Citrix Workspace Clean-up Utility Is there a clean-up utility for the Workspace app similar to the Receiver clean-up utility? I thought I read somewhere the receiver clean-up utility doesn't clean-up everything left behind from Workspace. Detailed release notes for the Workspace App 1912 Version of the Citrix Receiver are available. Click Here to Get the Citrix Cleanup Utility. Updated June 25, 2019. In August 2018, Citrix Receiver was replaced by the Citrix Workspace app, which works similarly to the older version of the app. Thus, you might need to uninstall Citrix Receiver from your Mac. In this article, we will share a step-by-step guide on how to correctly uninstall Citrix Receiver and all its support files so that you don’t let them. Cleanup Actions Options present on this tab control whether the agent deletes the shortcuts or other items (network drives and printers) when the agent refreshes. If you assign actions to a user or user group, you might find that you can also control the creation of the shortcuts or items. If an user installs Citrix Receiver/Workspace App (not elevated/per-user install) and then uninstall it using Receiver Clean-up Utility (running as an administrator/elevated), while the regular user is still logged in and has their profile loaded.
- Citrix Workspace Cleanup Utility Mac
- Citrix Workspace Cleanup Utility Mac
- Citrix Receiver Cleanup Tool Download
- Remove Citrix Receiver
After uninstalling Receiver and restarting the system, the following steps guide to remove any unnecessary files manually that might have been left on the client system.
It is important to remember that certain items mentioned in the following section might not exist on your system depending on the Receiver package used for the installation and how the package was deployed, for example per-machine against per-user installation.
More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version.
Following are the steps for cleaning up the file system:
On the system in use, show all hidden system files and folders (Explorer’s Tools > Folder Options menu item).
In the %userprofile%AppData folder
Delete the ICAClient folder if it exists.
If the Program Neighborhood Agent was present on the system, the following folder might also exist and should be deleted:
CitrixPNAgentFor more recent Citrix Receiver releases, remove the following folders in AppData if they exist:
- CitrixReceiver
- CitrixAuthManager
- CitrixSelfService
On Windows 7, the files and folders mentioned in the preceding must be deleted in both of the following locations:
- AppDataLocal
- AppDataRoaming
Repeat everything mentioned in preceding Step 2 for the C:UsersDefault folder as well (C:Documents and SettingsDefault User on Windows XP).
If they exist, ensure the following folders are removed from the directory in which the Receiver was installed. For example, the default install directory is %programfiles%Citrix (%programfiles(x86)%Citrix on 64-bit systems).
- %programfiles%CitrixICA Client
- %programfiles%CitrixAuthManager
- %programfiles%CitrixSelfServicePlugin
Complete the following steps to clean up the system registry:
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist:
- Citrix.ICAClient* (delete all instances that exist – such as Citrix.ICAClient.2 or Citrix.ICAClient.2.1)
- Citrix.ICAClientProp* (delete all instances – such as Citrix.ICAClientProp.2 or Citrix.ICAClientProp.2.1 might exist)
- ica
- In the CLSID key, delete any keys whose names begin with 238F
- InstallerUpgradeCodes9B123F490B54521479D0EDD389BCACC1
- MimeDatabaseContent Typeapplication/x-ica
- Wfica
- WinFrameICA
- ICA Client
- Navigate to HKEY_CURRENT_USER and delete the following in SOFTWARECitrix if they exist:
- ICA Client
- PNAgent
- Dazzle
- PrinterProperties
- Receiver
- XenDesktopDesktopViewer
Navigate to HKEY_LOCAL_MACHINESOFTWARE and delete the following keys if they exist (these keys are located in HKEY_LOCAL_MACHINESOFTWAREWow6432Node on 64-bit systems):
- CitrixAuthManager
- CitrixCitrixCAB
- CitrixDazzle
- CitrixICA Client
- CitrixReceiverInside
- CitrixPNAgent
- CitrixPluginPackagesXenAppSuite
- CitrixXenDesktopDesktopViewer
- In CitrixInstall, delete the following keys if they exist:
- {94F321B9-45B0-4125-970D-DE3D98CBCA1C}
- ICA Client
- PNAgent
- DesktopViewer
- ReceiverInsideForOnline
- MUI
- Depending on the Receiver package installed, delete one of the following keys in MicrosoftWindowsCurrentVersionUninstall if they exist:
- CitrixOnlinePluginFull
- CitrixOnlinePluginPackWeb
After uninstalling the Receiver software, any custom Receiver-side registry keys that icaclient.adm created remain in the registry as well. If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. If you want to remove these customizations as well, delete the following ICA Client keys:
- HKEY_LOCAL_MACHINESoftwarePoliciesCitrixICA Client
- HKEY_CURRENT_USERSoftwarePoliciesCitrixICA Client
- On 64-bit systems, ensure that the HKEY_LOCAL_MACHINESoftwareWow6432NodePoliciesCitrixICA Client key does not exist either.
For each user’s registry hive in HKEY_USERS, delete the following keys in SOFTWARECitrix if they exist (example HKEY_USERSS-1-5-18SoftwareCitrix):
- ICA Client
- Dazzle
- Receiver
- PrinterProperties
- PNAgent
- Program Neighborhood Agent
Repeat everything in Step 5 in the key: HKEY_USERS.DEFAULTSoftwareCitrix
Additional Resources
Citrix Workspace Cleanup Utility Mac
Citrix recommends you to restart the system after editing the registry.The number of items, their locations and names mentioned in this article might change in subsequent releases of the Receiver for Windows.
CTX121917 - How to Remove Legacy ICA Clients for Windows Using MSI or EXE Command-line Parameters
Refer Receiver and Plug-ins section of the Citrix eDocs.Citrix Receiver Cleanup Tool Download
Disclaimer
Remove Citrix Receiver